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Discussion topic: Internet not working

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This message was authored by Annoyed2021 This message was authored by: Annoyed2021

Internet not working

Cannot access apps on sky, in settings ut says it has connection to the router but not connection to the internet. Mobile devices also cannot use WiFi. 

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This message was authored by mae-3 This message was authored by: mae-3

Re: Internet not working

@Annoyed2021 

 

Have you tried turning off the router for about an hour and plugging the router back in after this period to see whether it solves the issue. This is a known issue with losing TCP/IP connectivity but not the physical connectivity which Sky is hoping to solve in the near future.

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Zen internet on FTTP (900Mbps down, 100Mbps up). SAT> IP (Apple 4K 2nd gen TV to LG C1 OLED UHD TV/Dolby Atmos Denon AVR, DacMagic Plus for Hi-Res audio), hosting own blog/forum (cluster), OPNsense & Zenarmor L4/L7 NGFW & DPI IDS/IPS, Asus ET12 Pro Tri-Band wifi, Linux, Gamer: Xbox Series X/i7 laptop, round-robin DNS over HTTPS, non-proprietary VoIP HD AMR-WB (G.722.2) and more... Beta tester Apple iOS/watchOS/tvOS/iPadOS/macOS.
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