22 Jul 2024 12:38 PM
My internet has went down. The box shows 2 green lights and 1 orange light. I've checked all of the cables and they seem fine.
22 Jul 2024 01:00 PM
Posted by a Superuser, not a Sky employee. Find out more@Lizawares Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic
If it finds an external fault it should enable you to book an engineer.
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 4 hours
New Discussion