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Discussion topic: Internet not working

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Avatar for Charlie48
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This message was authored by: Charlie48

Message posted on ‎14 Feb 2024 06:30 PM

Internet not working

My sky hub says power and wireless working but internet circle is not on and occasionally flashes orange o have turned on and off and reset according to sky website and it's still not working

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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎14 Feb 2024 07:30 PM

Re: Internet not working

Posted by a Superuser, not a Sky employee. Find out more
@Charlie48 wrote:

according to sky website and it's still not working

What does the broadband status page say for you, is there a fault somewhere outside or your property ?

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Avatar for Highlinder
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This message was authored by: Highlinder

Message posted on ‎14 Feb 2024 07:33 PM

Re: Internet not working

Posted by a Superuser, not a Sky employee. Find out more

@Charlie48  Have you tried to run the broadband test to see if it can find a fault?

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If you have found this solution helpful please tick this as the answer.
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