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Discussion topic: Internet not working

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Charlie48
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This message was authored by Charlie48 This message was authored by: Charlie48

Internet not working

‎14 Feb 2024 06:30 PM

My sky hub says power and wireless working but internet circle is not on and occasionally flashes orange o have turned on and off and reset according to sky website and it's still not working

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caesarome
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Superuser
This message was authored by caesarome This message was authored by: caesarome

Re: Internet not working

‎14 Feb 2024 07:30 PM

Posted by a Superuser, not a Sky employee. Find out more
@Charlie48 wrote:

according to sky website and it's still not working

What does the broadband status page say for you, is there a fault somewhere outside or your property ?

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Highlinder
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This message was authored by Highlinder This message was authored by: Highlinder

Re: Internet not working

‎14 Feb 2024 07:33 PM

Posted by a Superuser, not a Sky employee. Find out more

@Charlie48  Have you tried to run the broadband test to see if it can find a fault?

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If you have found this solution helpful please tick this as the answer.
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