Discussion topic: Internet not working

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This message was authored by Melanie+harte

My son who lives next door had his new Sky internet fitted yesterday. Since then out internet has been down..not working

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This message was authored by Highlinder

@Melanie+harte Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.

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