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Discussion topic: Internet not working

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Avatar for Amy352
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This message was authored by: Amy352

Message posted on ‎28 Jan 2026 08:15 PM

Internet not working

Hi 

 

we have received our new broadband and have connected it with plug this morning. Today was our activation day 

 

but still now there is no internet connection. It is connected on devices with Wifi but no internet. 

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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎28 Jan 2026 08:19 PM

Re: Internet not working

Posted by a Superuser, not a Sky employee. Find out more

@Amy352 

Activations can occur at any time up til midnight. 


▪️ I AM NOT A SKY EMPLOYEE ▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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