Internet not working

[MG271]

The Sky internet has been really bad, the line keeps cutti g off so no steady speed I was meant to be on 500mbps but the speed is not reliable. The internet doesn't even load a netflix serie. Very dissapointed I work from home and do consider cancelling my contract with Sky and changing to someone else. 

[Addie15]

Hi there, @MG271.  I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[Addie15]

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.