Internet not working at all tried everything

[Ashleigh641]

Woke up to no Internet. I've turned it off and on again several times and also restarted it but the green light just keeps doing a pulsing thing and it's been hours. Nothing is working 

[GD1]

@Ashleigh641   First thing to check is this link to see if there are any outages in your area:

https://www.sky.com/servicechecker

If there isn't try running the line test here:

https://www.sky.com/help/articles/broadband-diagnostic-start

You can also run the test via the MySky app on a mobile data connection.

After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.

Please be aware that outages after midnight are usually down to maintenance, please see this pinned post https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847...

If your ONT shows a Red Light please see this guide https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-...

[Ashleigh641]

None of those links worked they just asked me what I had and then told me about deals