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Discussion topic: Internet not working after connection day

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Confusedgirl
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This message was authored by Confusedgirl This message was authored by: Confusedgirl

Internet not working after connection day

‎02 Nov 2024 10:40 AM

No light on internet symbol on modem. My connection day was supposed to be yesterday.

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Chrisee
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Superuser
This message was authored by Chrisee This message was authored by: Chrisee

Re: Internet not working after connection day

‎02 Nov 2024 11:10 AM

Posted by a Superuser, not a Sky employee. Find out more

@Confusedgirl you need to check with Sky what has happened so I have escalated your post to the Sky team who support the forum who should be in touch soon to offer you a private chat session to get this sorted. Keep an eye on the forum as if you miss the message just click the chat icon which will be added to the forum pages for you to use.saving a long phone call.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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Greenfingers001
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Re: Internet not working after connection day

‎02 Nov 2024 12:14 PM

Posted by a Sky employee

Thanks for escalating this. We’ve sent @Confusedgirl an invite to chat.

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