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Discussion topic: Internet not connecting to anything

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Elle1995
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This message was authored by Elle1995 This message was authored by: Elle1995

Internet not connecting to anything

‎24 Dec 2024 09:47 AM

Service checker says my internet is OK but since the neighbours got new Internet mine has stopped working
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Chrisee
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Superuser
This message was authored by Chrisee This message was authored by: Chrisee

Re: Internet not connecting to anything

‎24 Dec 2024 11:06 AM

Posted by a Superuser, not a Sky employee. Find out more

@Elle1995 if the Sky hub is showing it has lost the connection (see https://www.sky.com/help/articles/hub-lights-explained-start) and a simple reboot by removing the power doesnt sort it call Sky to report thecfault.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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