0

Discussion topic: Internet not connecting service checker showing no error

Reply
Avatar for Kirsty128
Level 0 icon
What's this?
This message was authored by: Kirsty128

Message posted on ‎09 Jul 2024 04:35 PM

Internet not connecting service checker showing no error

Internet connected but no WiFi.

Have done a service checker which is saying everything is fine but isn't. 

Had issue yesterday service checker showed error they arranged engineer and has since been working. But today no luck just says everything is fine

Report post
Post 1 of 2
256 Views
0 Likes
Reply
Reply

All Replies

Avatar for Chrisee
Level 16 icon
What's this?
Superuser
This message was authored by: Chrisee

Message posted on ‎09 Jul 2024 04:49 PM

Re: Internet not connecting service checker showing no error

Posted by a Superuser, not a Sky employee. Find out more

@Kirsty128 are you sure that your hub is connected? If all of the lights are green but no data is flowing try turning off the hub for an hour as thst should clear thecfault.

 

Otherwise see the links here  https://www.sky.com/help/articles/hub-lights-explained-start

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Report post
Post 2 of 2
248 Views
0 Likes
Reply
Reply