@ManuelSky You're in a domestic service, working from home gives you no greater priority.
Have you reported the fault to Sky, the SLA for fixing faults is 2 working days from being reported.
Also no one here can resolve it for you as this is a customer led community not Sky Technical support, in addition no one from Sky would know who you are from your community login as it is not linked to your account with Sky.
Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
