Discussion topic: Internet light turning solid amber
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Message posted on 07 Jul 2026 08:12 PM
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Internet light turning solid amber
At various points during the day our router Internet light is turning solid amber, and leading to having to turn off and on the router?
Is there a resolution to this issue?
Thank you.
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Message posted on 07 Jul 2026 08:17 PM
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Re: Internet light turning solid amber
The next time this happens try running this line test to see if it finds any faults:
https://www.sky.com/help/articles/broadband-diagnostic-start
You can also run the test via the MySky app on a mobile data connection.
After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 07 Jul 2026 08:22 PM
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Re: Internet light turning solid amber
Thank you.
Just conducted this and it states that the service and connection is all good, but I now have no light for internet on my hub unfortunately.
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