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Discussion topic: Internet lagging on laptop

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Avatar for JonM1992
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This message was authored by: JonM1992

Message posted on ‎02 Aug 2025 12:19 PM

Internet lagging on laptop

Despite wifi tests on my laptop saying >200Mbps, I cannot join a video call without it lagging. I am in the loft conversion and using a Wifi Extender has not helped.

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Avatar for jamesn123
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This message was authored by: jamesn123

Message posted on ‎05 Aug 2025 10:58 AM

Re: Internet lagging on laptop

Posted by a Superuser, not a Sky employee. Find out more

Hi @JonM1992 

This issue is likely more of a latency thing & adding a booster will only make that worse.

Does the call work fine if you move closer to the hub?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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