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Discussion topic: Internet keeps switching off throught the day constantly

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This message was authored by Jinny1971 This message was authored by: Jinny1971

Internet keeps switching off throught the day constantly

Went live on the third. When the internet is on its brilliant but through out the dayits turning off to amber disconnects us all 

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This message was authored by Chrisee This message was authored by: Chrisee

Re: Internet keeps switching off throught the day constantly

Posted by a Superuser, not a Sky employee. Find out more

@Jinny1971 the lights on your Sky hub can tell you what is wring when you losecconnectivity. See here Lights on your Sky hub explained | Sky Help | Sky.com

 

Also run the connection test in the My Sky app - it works over a mobile connection - thst will tell you if there is a known fault. 

Lastly call Sky as they can access diagnostic information from your hub which maybe faulty.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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