Discussion topic: Internet keeps switching off in early hours
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Message posted on 22 Oct 2025 05:29 AM
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Internet keeps switching off in early hours
For the last several night i've woken up to message from my blink camera saying my Internet have been for over half an hour & then this morning I woke up to see my sky box was red,this keeps happening,what is going on sky???
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Message posted on 22 Oct 2025 05:38 AM
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Re: Internet keeps switching off in early hours
It could be overnight maintenance taking place.
If it still down later then the first thing to check is this link to see if there are any outages in your area:
https://www.sky.com/servicechecker
If there isn't try running the line test here:
https://www.sky.com/help/articles/broadband-diagnostic-start
You can also run the test via the MySky app on a mobile data connection.
After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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