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Discussion topic: Internet keeps dropping out

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This message was authored by: Adele77

Internet keeps dropping out

Hi, my internet keeps dropping out the middle light on my box (internet) goes off then glasses orange for a while. This has already happened a few times today and has been happening for a few days now. I have carried out the checks and it states everything is working fine - any advice on why it is doing this? 

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This message was authored by: Addie15

Re: Internet keeps dropping out

Hi there, @Adele77. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

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