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Discussion topic: Internet keeps dropping out

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Coco94
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This message was authored by Coco94 This message was authored by: Coco94

Internet keeps dropping out

‎30 Oct 2024 12:56 PM

Every hour my internet drops out and it's making it really difficult to work from home. Phoned sky and they said it's fine but it's not... been ongoing issue for 2 weeks now and they're not helping. 

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cookiemonsteruk
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Superuser
This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Internet keeps dropping out

‎30 Oct 2024 01:06 PM

Posted by a Superuser, not a Sky employee. Find out more

@Coco94 

 

If you have a black sky router could you post the statistics

 

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...

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