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Discussion topic: Internet keeps dropping out
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This message was authored by: CH455
Message posted on 30 Jun 2024 07:24 PM
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Internet keeps dropping out
Over the last two days our internet keeps dropping out. The internet and voice light go orange - then the internet flashes orange. Then it comes back. It means the tv stops working too.
Chris
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This message was authored by: Highlinder
Posted by a Superuser, not a Sky employee.
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Message posted on 30 Jun 2024 09:37 PM
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Re: Internet keeps dropping out
@CH455 Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic
If it finds an external fault it should enable you to book an engineer.
If someone has helped give them Like.
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If you have found this solution helpful please tick this as the answer.
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