Internet keeps dropping out

[LouiseMcD1]

Hello,

For the last couple of weeks, our broadband keeps dropping out, this has increased significantly over the last few days making this unbearable as this is need as part of my job.

The test connection has also identified issues several times.

Can someone please look into this urgently?

I look forward to hearing from you.

Thank you

[jamesn123]

Hi @LouiseMcD1 Please post your router stats
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717/jump...