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Discussion topic: Internet keeps dropping out.

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This message was authored by: Osc76

Message posted on ‎24 Aug 2024 08:51 PM

Internet keeps dropping out.

My internet is dropping out every 5 minutes or so tonight. Sometimes just for 30 seconds or so and others for 5/10 minutes. 

I have ran the tests on the app and they come back fine even when I am looking at a tv screen telling me there's no internet. 

any tips or advice would be appreciated. 

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Superuser
This message was authored by: Chrisee

Message posted on ‎25 Aug 2024 07:45 AM

Re: Internet keeps dropping out.

Posted by a Superuser, not a Sky employee. Find out more

@Osc76 use the following trouble shooter https://www.sky.com/help/articles/hub-lights-explained-start

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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