Discussion topic: Internet keeps dropping out for long periods
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 12 Oct 2024 01:28 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Internet keeps dropping out for long periods
My internet keeps dropping out, last week for a few days. I had an engineer coming but I cancelled because it seemed to be working again and now it's gone again despite tests saying it's fine.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 12 Oct 2024 05:43 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Internet keeps dropping out for long periods
I'm having this issue too. It started about a week ago. I finally got through to someone at Sky today, who ran checks and said everything was fine. I asked why it kept dropping out, if that's the case. He said that I am guaranteed speeds in a range of 0 to (maybe) 10, so therefore they were fulfilling their end of the deal (by providing 0, presumably). I suppose that makes a strange sort of sense, in a parallel universe. He said I would have to call back when it happened again, because he could only order an engineer when it was actually not working, or he would get into trouble with his boss. But, like you, it comes back on before going off again later. I'm considering changing to BT, although their "broadband with no landline" product includes a £5 charge for...phone calls.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page