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Discussion topic: Internet keeps dropping out, diagnostic says everything is fine ๐Ÿ˜ 

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This message was authored by Micky60 This message was authored by: Micky60

Internet keeps dropping out, diagnostic says everything is fine ๐Ÿ˜ 

Lights on router keep changing from green to orange. Rebooting doesn't help.

 

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This message was authored by Highlinder This message was authored by: Highlinder

Re: Internet keeps dropping out, diagnostic says everything is fine ๐Ÿ˜ 

Posted by a Superuser, not a Sky employee. Find out more

@Micky60  Are you running the broadband test while this issue is happening?

 

 

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Micky60
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This message was authored by Micky60 This message was authored by: Micky60

Re: Internet keeps dropping out, diagnostic says everything is fine ๐Ÿ˜ 

Yes. Also tried rebooting the modem several times. Full green lights for a short period then back to two orange lights and no internet.

This message was authored by Highlinder This message was authored by: Highlinder

Re: Internet keeps dropping out, diagnostic says everything is fine ๐Ÿ˜ 

Posted by a Superuser, not a Sky employee. Find out more

@Micky60  Are the amber lights on internet and voice?

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