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Discussion topic: Internet keeps dropping and download spped below minimum guarantee

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This message was authored by: AJones97

Internet keeps dropping and download spped below minimum guarantee

Since about the 25th June my Internet has kept dropping randomly multiple times a day and my download speed is below the minimum I'm guaranteed. 

 

On the 11th June I got a text that an engineer was being sent out though I had reported no fault and on the 20th I received another text that sky was working to fix the fault.

 

I'm getting super fast fibre installed in the 10th and am concerned whether or not these issues will affect the upgrade 

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This message was authored by: jamesn123

Re: Internet keeps dropping and download spped below minimum guarantee

Posted by a Superuser, not a Sky employee. Find out more

@AJones97 

If your getting FTTP installed then this will negate any issues you have currently as its a completely different cable and routing method. 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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This message was authored by: AJones97

Re: Internet keeps dropping and download spped below minimum guarantee

  • Ahh I see, thankyou for letting me know !
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