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Discussion topic: Internet keeps dropping and cutting off

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This message was authored by KayC230816 This message was authored by: KayC230816

Internet keeps dropping and cutting off

The internets been cutting out randomly in night for a week or so we thought ow might be Christmas period and it getting overused in ou area but now it keeps cutting off every few minuites iv done the test via tex message says alls good but we work from home and it's a massive issue as we work for direct line group on the phones and with the weather due we cover green flag and need to be there for our customers please help 

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This message was authored by Greenfingers001 This message was authored by: Greenfingers001

Re: Internet keeps dropping and cutting off

Posted by a Sky employee

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

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