Updated broadband and new router

[Julie200]

Hi, I've just had my broadband updated / upgraded via Openreach and I'm trying to set up the new router I have been sent by Sky. It has allowed me to change the wifi on my mobile phone but it is saying on the television that I don't have a wifi connection. What do I need to do to install the new router / sky wifi to my television 

[Greenfingers001]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147