Discussion topic: Updated broadband and new router
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Message posted on 03 Jan 2025 04:57 PM
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Updated broadband and new router
Hi, I've just had my broadband updated / upgraded via Openreach and I'm trying to set up the new router I have been sent by Sky. It has allowed me to change the wifi on my mobile phone but it is saying on the television that I don't have a wifi connection. What do I need to do to install the new router / sky wifi to my television
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Message posted on 04 Jan 2025 10:54 AM
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Re: Updated broadband and new router
Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
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