20 Dec 2024 03:00 PM
Had the same issue a few weeks ago and it just fixed itself in the end. It seems like others are having the same issue, Sky wouldn't comment last time so I don't expect they will admit there is a probelm this time.
21 Dec 2024 02:59 PM
Posted by a Sky employeeHi @Johnno456
Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the chat bubble to start the conversation.
Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
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