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Discussion topic: Internet keeps cutting out

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This message was authored by Elise123 This message was authored by: Elise123

Internet keeps cutting out

My internet keeps dropping off the lights will go orange then takes about 5-10 mins then all green lights again it's been doing it for 2 days now 

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This message was authored by Littlelis26 This message was authored by: Littlelis26

Re: Internet keeps cutting out

Mines doing the same. Have you managed to sort it out?
This message was authored by Jones04 This message was authored by: Jones04

Re: Internet keeps cutting out

Mine is the same. Dropping out multiple times a day.
Elise123
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This message was authored by Elise123 This message was authored by: Elise123

Re: Internet keeps cutting out

No it's still doing it now 

This message was authored by Littlelis26 This message was authored by: Littlelis26

Re: Internet keeps cutting out

I've called them. They are sending an engineer out, but not until November 

This message was authored by DanNarr This message was authored by: DanNarr

Re: Internet keeps cutting out

Hi,

 

Same here.
And my son who isn't local has the same issue.

Ever since we both upgraded to fibre, wasn't an issue before and is intermittent then reconnects so doesn't get pick up on the tests. 
Not sure what an engineer would do unless it happens to cut out whilst ther are there.

 

 

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