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Discussion topic: Internet keeps cutting out
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This message was authored by: Neilsky
Message posted on 19 Mar 2024 08:24 PM
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Internet keeps cutting out
The internet keeps cutting out, its been going on for weeks, it is temporary but it is cauding no end of issues
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This message was authored by: Highlinder
Posted by a Superuser, not a Sky employee.
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Message posted on 19 Mar 2024 09:40 PM
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Re: Internet keeps cutting out
@Neilsky Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic
If it finds an external fault it should enable you to book an engineer.
If someone has helped give them Like.
If you have found this solution helpful please tick this as the answer.
If you have found this solution helpful please tick this as the answer.
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