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Discussion topic: Internet issues

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This message was authored by: Amanda253

Internet issues

Hi,

 

we are having real issues with our internet connection. The tv sound is playing but picture is frozen and our phones are showing a white screen when connected to the internet not loading any websites

i gave completed all the checks and there is no known issues

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This message was authored by: caesarome

Re: Internet issues

Posted by a Superuser, not a Sky employee. Find out more

@Amanda253 

Try a reboot of your broadband hub at the mains and give it 5 minutes before trying again with these devices.

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