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Discussion topic: Internet issues

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This message was authored by: Taggart

Internet issues

Tried all the troubleshooting ideas, unfortunately nothing has worked. I can upload photos if that would help. My internet light on router not lighting up, the voice light, that is orange.
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This message was authored by: Daniel0210

Re: Internet issues

Posted by a Superuser, not a Sky employee. Find out more

@Taggart 
If you are new to the forum or this is your first post then welcome to the Community, which is predominantly made up of Sky customers helping other Sky customers. You aren’t talking to Sky by posting here.

This link explains the lights on the various hubs

https://www.sky.com/help/articles/hub-lights-explained-start 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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This message was authored by: Taggart

Re: Internet issues

  • Done all of that several times nothing worked . 
  • I'm not sure of how to just organise for an engineer to come out.
  • Our 4G is struggling in the house too?
This message was authored by: Daniel0210

Re: Internet issues

Posted by a Superuser, not a Sky employee. Find out more

@Taggart 

Dial 150 free from your Sky Talk landline if it's still working.


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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