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Discussion topic: Internet issues
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This message was authored by: Simon12310
Message posted on
01 Oct 2026
06:08 PM
- last edited:
02 Oct 2026
09:45 AM
by
SpaceSparkie
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Internet issues
Just had the new fibre cable fitted and it's worse than ever!!! Keeps randomly turning on & off. Great service for £130 a month. [removed]
Moderator Actions: Removed inappropriate language
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 02 Oct 2026 10:11 AM
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Re: Internet issues
The next time this happens have a look to see what the lights on your broadband hub are doing then try going through this:
https://www.sky.com/help/articles/hub-lights-explained-start
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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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