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Discussion topic: Internet is intermittent

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This message was authored by: Garreth3

Internet is intermittent

The internet is dropping out and then coming back and working. 

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This message was authored by: caesarome

Re: Internet is intermittent

Posted by a Superuser, not a Sky employee. Find out more

@Garreth3 

Try running this line test to see if it finds any faults:
https://www.sky.com/help/articles/broadband-diagnostic-start


You can also run the test via the MySky app on a mobile data connection.


After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.

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