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This message was authored by: Jensky

Internet is down dublin 15

Our Internet has been down since Saturday in Dublin 15. Sky say it'll take 3 to 5 days to fix. No apology or explanation. Very angry and frustrated. Now have to work in office and miss kids primary school orientation because of this😪


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This message was authored by: Daniel0210 Answer

Re: Internet is down dublin 15

Posted by a Superuser, not a Sky employee. Find out more

@Jensky 

Unfortunately unlike the UK there is no automatic compensation scheme in place in the ROI. 

Sky Ireland won't know what the fault is until it has been investigated/fixed. 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)

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This message was authored by: Daniel0210 Answer

Re: Internet is down dublin 15

Posted by a Superuser, not a Sky employee. Find out more

@Jensky 

Unfortunately unlike the UK there is no automatic compensation scheme in place in the ROI. 

Sky Ireland won't know what the fault is until it has been investigated/fixed. 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)

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