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Discussion topic: Internet is down after lighting strike the weekend

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Autumn2017
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This message was authored by Autumn2017 This message was authored by: Autumn2017

Internet is down after lighting strike the weekend

‎14 May 2024 10:34 PM

On sunday we had a mini storm (lighting) this caused us to have no internet since. I rang sky staight away they put an order in for an engineer and it has been cancelled. Im not sure what to do ? Any advice ?

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Daniel0210
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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Internet is down after lighting strike the weekend

‎15 May 2024 05:19 AM

Posted by a Superuser, not a Sky employee. Find out more

@Autumn2017 

You'll need to call Sky again and ascertain why the engineer visit was cancelled. 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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