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Discussion topic: Internet is cutting in and out after installing new router

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This message was authored by Nicmcc This message was authored by: Nicmcc

Internet is cutting in and out after installing new router

We received my new router and from installing my internet is cutting in and out. The health check says everything is ok but the speed is slower than normal and we are unable to watch Netflix's etc. 

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This message was authored by JezSt This message was authored by: JezSt

Re: Internet is cutting in and out after installing new router

Have the same intermittent fault.

sky checking tools describe all ok.

sky advisor will not take action as tools do not describe a fault

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