Internet intermittent for over a week

[Gazwend]

Our Internet is intermittent for over a week now, have spoken to Sky Tech Dept & they were unable to resolve the issue. They said has been escalated to Open Reach who would fix it today but this has not been done. Now extremely frustrated & unable to do some work at home. Am I entitled to some compensation from Sk

[TimmyBGood]

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@Gazwend wrote:
Am I entitled to some compensation from Sk

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The automatic compensation scheme doesn't apply to an intermittent fault.

https://www.sky.com/help/articles/auto-compensation 

You can attempt to argue for something outside this scheme, but I suspect that's unlikely to be productive.