Discussion topic: Internet has dropped: intermittent solid/flashing orange internet and voice
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Message posted on 11 Dec 2024 09:57 AM
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Internet has dropped: intermittent solid/flashing orange internet and voice
Internet connection has dropped this morning
No identified issues with diagnostics relating to local service or connection up to hub
Hub is showing solid orange for internet and solid orange for voice. Occasionally changes to flashing orange for internet.
Connection does very occasionally restore before dropping again.
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All Replies
Message posted on 12 Dec 2024 10:14 AM
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Re: Internet has dropped: intermittent solid/flashing orange internet and voice
Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
Message posted on 15 Dec 2024 11:01 AM
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Re: Internet has dropped: intermittent solid/flashing orange internet and voice
Update-We are closing this session now due to no further response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.
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