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Discussion topic: Internet has dropped: intermittent solid/flashing orange internet and voice

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This message was authored by Iain28 This message was authored by: Iain28

Internet has dropped: intermittent solid/flashing orange internet and voice

Internet connection has dropped this morning

No identified issues with diagnostics relating to local service or connection up to hub

 

Hub is showing solid orange for internet and solid orange for voice. Occasionally changes to flashing orange for internet. 

 

Connection does very occasionally restore before dropping again.

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This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86

Re: Internet has dropped: intermittent solid/flashing orange internet and voice

Posted by a Sky employee

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

This message was authored by Addie15 This message was authored by: Addie15

Re: Internet has dropped: intermittent solid/flashing orange internet and voice

Posted by a Sky employee

Update-We are closing this session now due to no further response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

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