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Discussion topic: Internet drops out every hour

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This message was authored by: Mike_01

Internet drops out every hour

Internet connection keeps dropping out. Happens every hour or so. Sky checker says everything is fine but it isn't. Looking at swapping services as cannot keep going on like this.

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This message was authored by: Chrisee

Re: Internet drops out every hour

Posted by a Superuser, not a Sky employee. Find out more

@Mike_01 if you sre out of contract swapping is an idea but beforecdoing so consider if the problem is a line issue moving to another ISP who uses the same line almost certainly means the problem moves with you.

 

Instead report the issue to Sky depending on the number and frequency of the line drops (lights on the  Skyhub change) they should be ablecto get Openreach to check your line. 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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