Discussion topic: Internet dropping out
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Message posted on 14 Jan 2025 07:06 PM
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Internet dropping out
My internet keeps dropping in & out and when I've called 150 all I get is the automated voice and it tells me that there is a fault but for me to run a broadband test and then report the fault but it says that everything is fine but it's not so I need to book a fault but I can't so is there a phone number to call to get this sorted with speaking to someone who is a real person
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Message posted on 15 Jan 2025 09:10 AM
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Re: Internet dropping out
Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
Lisa - Sky Tech Team Expert
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