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Discussion topic: Internet dropping out

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This message was authored by: Kezzad76

Internet dropping out

Hi, we've been having issues with the internet dropping out often very briefly. I've checked the router stats as advised on other posts. Would someone be able to check these for me? ( cannot for the life of me see how to upload a picture)

 



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This message was authored by: Kezzad76

Re: Internet dropping out

CCF1FE09-6B72-43BE-B360-2251DAA60A03.png

This message was authored by: Highlinder

Re: Internet dropping out

Posted by a Superuser, not a Sky employee. Find out more

@Kezzad76  The last drop on the connection was over 15 days ago. Are all the devices that are dropping all connected the same way?

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This message was authored by: Kezzad76

Re: Internet dropping out

Hi, yes they are all connected via wi-fi. Same set up for last few years without any particular issues. 

This message was authored by: Highlinder

Re: Internet dropping out

Posted by a Superuser, not a Sky employee. Find out more

@Kezzad76  So you now know it is not the internet dropping unless you check it but just the device not being able to stay on with something taking up the bandwidth. How many devices do you have connected via Wi-Fi?

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This message was authored by: Kezzad76

Re: Internet dropping out

Thank you, We only have 2 pcs and an Alexa. As I wfh it's making life quite difficult when I'm on a call and I'm constantly getting intermittent connections

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