Internet dropping out all the time

[JBon]

The internet drops out all the time. The Mysky tools say nothing is wrong and says I have 17 meg connection, but when I do a test using the same app, the speed is around 3meg.  The equipment is very old, I have to reset the SkyQ and multi room box all the time. 2 new connections (new build houses) on our street now connecting to the same copper line. Can not connect to internet.