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Discussion topic: Sky broadband down every morning for last few days

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This message was authored by NaheedUddin This message was authored by: NaheedUddin

Sky broadband down every morning for last few days

Hi, I'm currently having an issue with my

broadband where I find the internet is down every morning when I wake up. I have ultrafast 1 broadband which is full fibre with the little open reach box. I've previously had this issue where I've had to have an open reach engineer out. The voice light turns amber on the hub but when I mention this to sky advisors they tell me the voice light is to do with the telephone and not the actual internet connection?

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This message was authored by jamesn123 This message was authored by: jamesn123

Re: Sky broadband down every morning for last few days

Posted by a Superuser, not a Sky employee. Find out more

@NaheedUddin 

What fixes it? Just rebooting the hub?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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