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Discussion topic: Internet dropping off

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This message was authored by: Scully+BG

Internet dropping off

Last couple days getting sporadic "Internet dropped off" messages (ie middle light on the hub either off or amber/flashing. Been through every online step with connections etc.  Cannot get to the step to book an engineer.... where's the step to do that, or what's the telephone number? 

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This message was authored by: Chrisee

Re: Internet dropping off

Posted by a Superuser, not a Sky employee. Find out more

@Scully+BG you can call Sky by dialling 150 on a Sky Talk or Sky Mobile line for a free call otherwise use the contact us link at the bottom of the page to get a number to dial. Forum software blocks phone numbers from being posted. All Sky uk lines start 03.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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