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Discussion topic: Internet dropping intermittently

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This message was authored by Harper1691 This message was authored by: Harper1691

Re: Internet dropping intermittently

Live in Shrewsbury and having the same issue. Our whole street is, it's not just Sky.

others are on BT, Vodafone and Talktalk.

 

clearly a nationwide issue effecting a lot of the major service providers which points to OpenReach as they build and maintain the cables for "BT".

This message was authored by Robbrearley1988 This message was authored by: Robbrearley1988

Re: Internet dropping intermittently

Same thing happening to me in Warrington. Connection keeps dropping out and then reconnecting again a few minutes later.
This message was authored by Tomc107 This message was authored by: Tomc107

Re: Internet dropping intermittently

Exact same problem. Been with Sky for 2 years, no issue until today. Nothing has changed regarding home set up and it affects all broadband wired and wireless. Clearly a national problem just wish they would acknowledge it. 

This message was authored by dtcarroll7 This message was authored by: dtcarroll7

Re: Internet dropping intermittently

Same here in Leicestershire. Restating / resetting does not work. 10mins ok, then drops again. 

This message was authored by Ben2406 This message was authored by: Ben2406

Re: Internet dropping intermittently

Same here, Staffordshire.

 

Looks like the voice light on the router turns Amber and then it disconnects the WiFi, reconnects shortly afterwards.

 

Unsure how to resolve, Sky help useless as always...

This message was authored by Gsjshdgbsns This message was authored by: Gsjshdgbsns

Re: Internet dropping intermittently

This has been happening to me also for last 6 hours

This message was authored by StevenSwindells This message was authored by: StevenSwindells

Re: Internet dropping intermittently

Mine too, in Nottinghamshire, would be nice to be able to actually talk to someone instead of automated, anyone help with a phone number to an actual sky adviser

This message was authored by Shanee44 This message was authored by: Shanee44

Re: Internet dropping intermittently

Same issue in Bristol - broadband connection intermittently drops for a couple of minutes before being stable for around twenty minutes

This message was authored by MPG1977 This message was authored by: MPG1977

Re: Internet dropping intermittently

Im having the same issue near Newcastle, reset router and we are still having issues. Has this been acknowledged by Sky at all yet?

This message was authored by charlotte967 This message was authored by: charlotte967

Re: Internet dropping intermittently

This is happening here in Lincoln too. Dropped out about 10 times throughout the day. Seems to sort itself out after a few mins but very unreliable! Hopefully enough people have flagged it that they can look into it and get it sorted ASAP. 

This message was authored by AndyW06 This message was authored by: AndyW06

Re: Internet dropping intermittently

Having issues here in south wales as well. Connection goes unstable, then drops, then connects a few minutes later. The router light goes red during the drop and then back to normal when connection resumes. Tried the obligatory turn off/on and still having issues. Hopefully Sky will pull their finger out and sort it
This message was authored by WJB1 This message was authored by: WJB1

Re: Internet dropping intermittently

Yep - same thing happening here in SW London.

 

First drop was at about 1:30pm today, and it's been dropping roughly every 15-25 mins since then.

 

Extremely irritating. Lots of work MS Teams calls dropped this afternoon which was quite embarassing.

 

I'm relieved to have found this discussion - safety in numbers! Fingers crossed Sky / Openreach will get a grip and fix this ASAP.

This message was authored by Lasslass This message was authored by: Lasslass

Re: Internet dropping intermittently

Same! Dropped from every teams call I had today - including management and clients! Had to rejoin by my phone, thankfully I have 5G

This message was authored by 1ncompetent0af This message was authored by: 1ncompetent0af

Re: Internet dropping intermittently

Been happening to me all day too. I'm in Northumberland so it's clearly a countrywide problem

This message was authored by Millers2000 This message was authored by: Millers2000

Re: Internet dropping intermittently

We're in Northamptonshire and have also been experiencing this issue all day 

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