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Discussion topic: Internet downnnn

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Avatar for Marzz
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This message was authored by: Marzz

Message posted on ‎15 Mar 2024 03:09 PM

Internet downnnn

The connection has been very poor this week. Kees disconnecting and re-conencting after a fair few minutes. 

 

 

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Avatar for Highlinder
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Superuser
This message was authored by: Highlinder

Message posted on ‎15 Mar 2024 03:14 PM

Re: Internet downnnn

Posted by a Superuser, not a Sky employee. Find out more

@Marzz Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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Avatar for Gilly177
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This message was authored by: Gilly177

Message posted on ‎15 Mar 2024 03:52 PM

Re: Internet downnnn

Mine is the same.  Twice its happened overnight and not long happened now.  

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