Discussion topic: Broadband wont connect a week after activation
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Message posted on 15 Mar 2024 01:14 PM
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Broadband wont connect a week after activation
Broadband was activated over a week ago. Had multiple issues with the delivery of the hub where no one could tell us anything. When it finally does arrive today it can't connect to the internet and i need another engineer visit... how can I speed up the engineer visit/find out when it will happen as i can't get in touch with openreach and speakign to someone at Sky is useless and ends up in someone apolgising.
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Message posted on 15 Mar 2024 05:01 PM
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Re: Broadband wont connect a week after activation
You might be able to check when an engineer is due here:
https://www.sky.com/ordertracking
It is unlikely you can speed this up as the date given is down to the availability of an Openreach engineer in your area.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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