Discussion topic: Internet down

This message was authored by: Baggies79 · ‎09 Jan 2025

I have completed all the tests on your site and it says everything is running.

However my hub is flashing amber on the internet connection and I am

unable to gain internet on all devices/tv.

My phone line also says line off error and is not working.

thank you

This message was authored by: caesarome · ‎09 Jan 2025

If this line test reports no issues then have you tried turning the hub off for 10 minutes or so:

https://www.sky.com/help/articles/broadband-diagnostic-start

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

This message was authored by: Andi6 · ‎09 Jan 2025

I've got the same problem no internet green light but test says everything is fine

ive rebooted and it's still not solved the problem

Discussion topic: Internet down

Internet down

All Replies

Re: Internet down

Re: Internet down

Was this discussion not helpful?

Search Sky Community

Start a new discussion