Internet down

[Baggies79]

I have completed all the tests on your site and it says everything is running. 

However my hub is flashing amber on the internet connection and I am

unable to gain internet on all devices/tv. 

My phone line also says line off error and is not working. 

thank you 

[caesarome]

If this line test reports no issues then have you tried turning the hub off for 10 minutes or so:

https://www.sky.com/help/articles/broadband-diagnostic-start

[Andi6]

I've got the same problem no internet green light but test says everything is fine

ive rebooted and it's still not solved the problem