Internet down in bishop auckland

[Alikat17]

My broadband has been down all morning yet when I check it says no issues in my area then why is my router showing all green lights but I've no network

That's been since before 6am this morning now still not up bishop auckland 

[Highlinder]

@Alikat17  Does after running the service checker and comes back as all good and green can you click on broadband to see if it gives you a different outcome please.

[Alikat17]

No I did all that turning off and rebooting it still saying the same I'll try again 

[Highlinder · Accepted solution]

@Alikat17  Did you run the service checker again and if that was still coming back all okay and good did you run the broadband test by clicking on the broadband button?

[Alikat17]

Spoiler

Its come back on yay thank you for your help