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Discussion topic: Internet down, all symptoms as most ppl experiencing above. Need to have engineer call out.

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Dorsettv
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Internet down, all symptoms as most ppl experiencing above. Need to have engineer call out.

‎07 Dec 2022 09:21 AM

Orange light comes on intermittently. Before it went down, ipad said slow connection. Need a call out engineer. 5 days down!

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Highlinder
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This message was authored by Highlinder This message was authored by: Highlinder

Re: Internet down, all symptoms as most ppl experiencing above. Need to have engineer call out.

‎07 Dec 2022 09:45 AM

Posted by a Superuser, not a Sky employee. Find out more

@Dorsettv Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.

If someone has helped give them Like.

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